Your Data Protection at maju88

1. Introduction and Scope of Privacy Policy

This Privacy Policy is a written agreement between maju88 ("we", "platform" or "website") and every user who registers or uses the services provided at maju88.one. This policy explains the types of personal information we collect, how it is used, stored and protected, as well as your rights as the owner of that data.

By using the website, registering an account or accessing any maju88 service, you are deemed to have read, understood and agreed to the terms stated in this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform.

This Privacy Policy covers all services offered by maju88 including online slots, live casino, sports betting and all related support functions. It also covers information collected through mobile devices, email and other communication channels related to our platform.

2. Types of Information We Collect

To allow you to use the maju88 platform fully, including opening an account, making deposits, withdrawing funds, enjoying promotions and receiving customer support, we need to collect several categories of personal information as follows:

Identity Information:

• Full name as shown on your identity card (MyKad) or passport
• Identity card number (MyKad) or passport number
• Date of birth (for age verification of 21+)
• A valid and active email address
• A mobile phone number registered in Malaysia
• Current residential address

Financial and Transaction Information:

• E-wallet account details such as Touch 'n Go eWallet or DuitNow
• Bank account information for withdrawal purposes via FPX
• Crypto wallet address for USDT, BTC or ETH transactions
• Deposit and withdrawal transaction history

Platform Usage Information:

• Login records including time, date and IP address
• Game and betting history
• User preference settings and communication records with the support team
• Technical device information such as browser type, operating system and screen resolution

3. Purpose of Information Use

The personal information we collect is used solely for legitimate purposes directly related to the operation of the maju88 platform. The following are the main purposes for which your data is used:

• Identity and age verification — Ensuring every user is a real individual aged 21 and above who meets the licensing requirements.
• Account management — Opening, maintaining and securing your user account at maju88.
• Financial transaction processing — Processing deposits via Touch 'n Go, DuitNow, FPX and cryptocurrency, as well as withdrawals within 10–45 minutes.
• Customer support — Enabling our support team to provide assistance via live chat and email in Malay and English, 24/7.
• Legal and licensing compliance — Meeting the reporting and audit requirements set by international licensing authorities.
• Fraud prevention — Detecting and preventing suspicious activity, money laundering or misuse of the platform.
• Service improvement — Analysing aggregated usage patterns to improve the user experience and platform stability.
• Promotional communications — Informing you about the latest offers, welcome bonuses and VIP programmes, subject to your stated preferences.

4. Information Sharing and Disclosure

maju88 treats your personal information as a trust that must be safeguarded. We do not sell or trade your personal data to any outside party. However, there are certain situations where sharing information is necessary:

Authorised Third-Party Service Providers:

• Payment service providers that process your deposit and withdrawal transactions, including FPX gateway providers, Touch 'n Go, DuitNow and cryptocurrency exchange platforms
• Identity verification and KYC (Know Your Customer) service providers that help verify the validity of registration information
• Cloud computing and hosting service providers that store our platform data in a secure environment
• Licensed game developers such as PG Soft, Pragmatic Play, JILI and Spribe for game integration purposes only

All these third parties are bound by strict confidentiality agreements and may only use your data for the specified service purposes.

Disclosure Based on Legal Requirements:

maju88 may be required to disclose user information to the relevant authorities if there is a valid court order, international licensing compliance requirements or an investigation relating to illegal activity using our platform.

5. Data Security and Storage

User data security is maju88's primary technical priority. We implement multiple layers of protection to ensure your information is always kept safe:

• 256-bit SSL encryption is applied to all communication between your browser and maju88's servers
• Hashed password storage using the latest hashing algorithms — your actual password is never stored in plain text
• Strict internal access controls ensure that only authorised staff can access user data, and only for legitimate operational purposes
• Continuous security monitoring to detect any intrusion attempts or unauthorised access
• Regular data backups to ensure the integrity of your information is preserved in the event of any technical failure

The retention period for your personal data depends on operational needs and legal compliance. Active account data is retained for as long as your account remains active. For closed accounts, data may be retained for the period required by audit and licensing obligations before being securely deleted.

6. Use of Cookies and Tracking Technologies

maju88 uses cookies and similar tracking technologies to improve the user experience on our platform. The following are the types of cookies we use:

• Session Cookies — Required to maintain your login while using the platform. These cookies are automatically deleted when you close your browser.
• Preference Cookies — Store your preference settings such as language and display format for a more convenient repeat experience.
• Analytics Cookies — Help us understand how users interact with the platform for the purpose of technical and interface improvements.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of some parts of the maju88 platform.

7. Your Rights as a User

maju88 respects and recognises your rights as the owner of your own personal data. You may exercise the following rights by contacting our support team:

8. Changes to the Privacy Policy

maju88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, licensing requirements or applicable laws. Any significant changes will be communicated to users through a clear notice on the maju88 website or via the email registered to your account.

The effective date shown at the top of this policy indicates the latest version currently in use. You are encouraged to check this page periodically to ensure you are always aware of the latest terms governing your privacy on our platform.

Continued use of the maju88 platform after any changes to this Privacy Policy is considered your acceptance of the amended terms.

9. Contact Us About Privacy

If you have any questions, concerns or complaints regarding how maju88 handles your personal information, our team is ready to assist you through the following support channels: